Iberon

Answers to all Questions

How long does delivery take?

Delivery takes 5–12 business days, depending on your location.

Do you offer worldwide shipping?

Yes, we ship worldwide.

How much does delivery cost?

Shipping costs are calculated at checkout based on your location. We offer free shipping on orders over $50.

How can I track my order?

You will receive a tracking link via email once your order has been shipped.

My order is delayed. What should I do?

Please check your tracking link first. If there’s still an issue, contact us at support@iberon.store

Do you accept returns?

Yes, we accept returns within 7 days of delivery.

What are the conditions for a return?

Items must be unused, in original packaging, and in the same condition you received them.

How do I start a return?

Email us at support@iberon.store with your order number and reason for return. We’ll guide you through the next steps.

Do I have to pay for return shipping?

Yes, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

When will I get my refund?

Refunds are processed within 3–5 business days after we receive and inspect the returned item.

Business Name: IBERON

Email: support@iberon.store

Business Hours:

Monday – Saturday

🕘 9:00 AM – 6:00 PM (WAT / GMT-5)

🕘 4:00 AM – 1:00 PM (EST / U.S. Eastern Time)

We usually respond within 24 hours. For order updates, returns, or general inquiries, feel free to reach out.